why comcast email not working - check solutions

Simmons 06 Dec, 2022 Aol Email

Why Comcast Email Not Working? - Check Solutions

If your Comcast email not working and you are unable to send and receive instant emails, this is due to a low internet connection, server problem, outdated web browser, etc. When you can’t figure out this problem then, follow the troubleshooting techniques mentioned below.

In addition, it won’t take you long to get rid of this problem when you follow these tips.

Comcast Email Not Working - Possible Valid Causes

Comcast email problems can occur due to the following causes.

  • Poor connectivity
  • The web browser is sluggish and outdated
  • Comcast Email isn’t supported by the browser 
  • Hardware faults
  • Invalid email settings 
  • Third-party software can obstruct you from accessing the Comcast email account.

So, these are the most common reasons why you can’t log into your Comcast email account. 

Now, let’s check the troubleshooting techniques below so that you can get the “Comcast not working” issue resolved easily.

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Troubleshoot “Comcast Email Not Working”

Whether your Comcast email not working on android or PC, these below-mentioned tips will help you to fix the problem.

  1. Check Your Device Internet Connection

You may not be able to log into your Comcast email account due to poor connectivity. Therefore, we would suggest you check the connection first and then, log into your mail account again.

A low internet connection is a common cause that makes email stop functioning well. So, ensure your pc is connected to a strong connection.

Apart from this, don’t forget to consider the given things below:-

  • To fix the connection problem, make sure to turn your on and off your router. After this, try accessing your Comcast email.
  • The second thing you need to keep in your head is to don’t enable the airplane mode “ON”.
  • Contact your ISP to resolve the speed problem.
  • Check the connection wiring and ensure they are connected well.
  1. Update Your Browser 

An outdated web browser is another reason that impacts the functioning of Comcast email. So, download important updates to your browser and then, try to log into your account again.

Moreover, the compatibility issue will be fixed if you update the browser and remove all browsing cookies. 

To fix incompatibility problems in your browser, ensure follow & understand the given thing:-

  • First, use the latest version of the browser & keep it up-to-date.
  • Second, to fix the email login issue, delete the browser history and clear its cache.
  • After you clear the browser history, you must restart the web browser before trying to log into your email account.
  • Also, change your browser if the “Email Not Working” issue shows up.
  1. Recheck Your Comcast Email Settings

When you encounter “Comcast email not working in outlook”, it is because of incorrect email settings in Outlook. It is impossible to experience hassle-free sending and receiving emails on Comcast when you have configured invalid email settings.

Points to consider to avoid mistakes:-

  • Do not exceed the limit of sending emails on Comcast.
  • Next, check the spam or trash folder of your mail account and your new emails should not go into that folder.
  • Another reason why you aren’t receiving emails on Comcast is blocked users whom you expect to receive emails.
  • Enter a valid email address to send emails without obstacles.
  1. Comcast Email Site Server Issue

It may be possible to log into the Comcast account if the email site has server problems. If you are wondering “Why is my Comcast email not sending emails”, the website may be under maintenance. Because of this, emails aren’t sent to their destinations.

When the changes are done on the site, the server problem will be fixed on its own. Hence, there is nothing you can do in this situation except wait.

So, wait for some hours and then, try later. If the issue isn’t fixed yet, contact Comcast Support for help.

  1. Disable Third-Party Apps or Security Programs

The next solution to get rid of the problem is to disable antivirus or security programs on your device. 

If you have enabled the third-party app on your device, you may not be able to log into your account.

After you disable the programs, now, you can try to access the mail account. 

Furthermore, keep the programs disabled as long as you need to use your Comcast mail account

Once you no longer need the email, enable all these security programs.

Fix “Comcast email not working with outlook 365”

Here, you can check the steps to fix Comcast not working with Outlook 365.

  • To access Comcast email on Outlook, setup the Outlook 365 first.
  • Next, go to “File Menu”.
  • After this, click the “Add Account” option.
  • Now, enter your Comcast email address and password.
  • Here, click “Connect”.
  • Click “Done” once you add a Comcast account on Outlook.
  • Next, change your username and password in outlook.
  • Later, go to “Account Settings”.
  • Choose your email account and click “Fix”.
  • Again, choose the “Advanced Settings” option.
  • Click the checkbox beside the “Let me modify my account in person” option.
  • Select “Correction”.
  • Enter the new strong password.
  • Again, provide your password on the IMAP Account Settings screen.


To get rid of the “Comcast email not working” issue, follow the troubleshooting steps given above. Also, communicate with email support if still the email not working.


Anna Jackson

Founder of "Experts Support"

Anna Jackson is a talented technical expert renowned for delivering optimal solutions. With a strong educational background, she leverages her experience to create well-researched, informative blogs. Anna's articles empower readers to solve complex problems effortlessly, showcasing her expertise, exceptional writing skills, and ability to simplify technical concepts for wider understanding.

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