03 Nov, 2020
Is Google play store down? Is Google server not working?
We have all experienced a problem with the Google play store down at some point. Whether it's an error message when downloading new apps, Play Store crashes, or just won't open, rest assured there are solutions. Here's what you can do when the Google Play Store isn't working for you and how you can fix it.
There are quite a few factors that could possibly affect the Play Store, we will discuss the troubleshooting methods, starting with simple solutions to the most complicated ones.
How to identify the problem
First of all, you want to make sure that the problem is on your side and not a broader problem with Google. Check the Google server downstatus on a service like down detector, for example. If many users report a similar issue, you are probably on Google's side and will have to wait for them to fix it.
If you suspect the problem is on the user's end, you'll want to restart your phone first. It seems obvious, but this can be a quick solution to many problems. If your problem recurs, it's time to get down to business. (Please note: we have separate articles for when you receive a specific down Play Store error code or a "Google Play Authentication Required" error) For starters, we want to check out a few simple things outside of Google Play that could be affecting its performance. Make sure the date and time settings are correct and your Internet connection is working properly.
Check your internet connection
It may seem too simple or easy, but checking your internet connection might solve the problems you're having. Try switching from Wi-Fi to mobile data, or vice versa, and see if the problem persists. You should also try switching your phone to "airplane mode" and vice versa. Finally, you can reset your router to make sure you have a good connection.
Check your date and time settings
Google checks the date and time of your Android smartphone in the Play Store. If the store can't find a schedule, it could cause some problems. Google's servers might have a hard time syncing with your device and getting your Play Store to act.To fix this problem, you need to go into Settings on your Android device. Under System, you should see Date and time. Touch here and you will see if your phone is on the automatic date and time provided by your network. If you haven't already, you should activate it.
If your device is on automatic and your Google Play Store app down, then you need to manually set the date and time. You must first disable automatic date and time. Then start by entering the date and time as accurately as possible. If this doesn't work, don't worry, there are still many more solutions to get your Google Play Store working again.
Check your Google apps
If the Play Store is frozen or crashing, force it to close by sliding it out or by going to Settings> Apps & notifications> See all apps, select Google Play Store, and hit Force stop.Next, you'll want to make sure Google Play is up to date and clean. This means making sure you have the latest version of Google Play installed. If you're still having trouble, you'll want to do some chores. This means clearing the Google Play Store cache, and if this doesn't solve things, going further and clearing the Play Store data.
If there is still a problem after the Play Store has been cleared, we'll need to dig a little deeper and clear the data and cache on down Google Play store app, as well as make sure we install the latest version of Google Play Services update error. If the problem persists, the next step (be sure to record your passwords, etc.) is to reset your Google account on your device.
Install the latest version of Google Play
It's silly, but sometimes there is a Google Play update available, but it won't automatically download until days after launch. However, if you get the APK you can have the newest version right away.
Clear Google Play Store cache
In some cases, you can get the Play Store not working again by simply flushing the cache. The cache is a storage area that temporarily holds data so that it can be quickly retrieved without reloading. This could solve your problem and emptying it is easy. First, go to the Settings from the home screen of your smartphone. Then you must enter your Application or Application Manager, it depends on your device. From there you should be able to scroll down and hit Clear Cache or you may have to go to Storage first and then clear Cache. Once this is complete, go back to your Google Play Store and see if your issue has been resolved.