why is my instagram not working: here are ways to fix it

Simmons 22 Dec, 2022 Cash App

Why Is My Instagram Not Working: Here Are Ways To Fix It

Instagram is a popular and highly acclaimed platform that allows its users to post images, go live, put stories, connect with others, etc. Is your Instragram not working? Well, that’s the most commonly asked query that many users of Instagram ask. As no social media platform is free from glitches, Instagram also has some technical errors that happen suddenly. You might get confused about the Instagram responding time or its server related problem. This happens with many users who’re new and don’t know Why is my Instagram not working.

Instagram lets you connect with millions of people all across the world without any restriction on language and location. Unfortunately, the problems related to Instagram can be problematic if you’re not able to open and use it. Let’s see why Instagram stops working and how to get rid of it.

Why is Instagram not working?

There can be multiple reasons for which your Instagram is not working. The first thing that you should do is to identify the issue so that it can be rectified with ease. Once the issue is known, it becomes easy to solve the clients because of which you’re not able to open Instagram. Some of them are listed below in a detailed manner-

  • Restart phone and router

There are times when the issues happen temporarily and it gets finished when you just switch the device off and on. This is the best way to begin fixing issues with Instagram. You just have to restart your device. Many times, this simple fix is enough to make things right again. All that you need is to switch your device off and restart it again. Most of the time, the issues get solved. Also, make sure you have a stable Internet connection. If you’re using Instagram on Wi-Fi, restart the router as well. There’s a need for a strong internet connection to use Instagram. Make sure your device is well-connected to the device on which you want to open Instagram.

  • Look if the Instagram Down

If your Instagram is not opening then this might be because Instagram down the issue. So, you need to check this first. So, you must go ahead and check if Instagram is down for everyone. You’ll get the sign from servers while loading the Instagram pages. While loading, you can see “5xx” error on your Instagram feed and it will not load.

If this is happening then use a third-party status checker to find the status of Instagram is down at that particular time. For this, you just need to enter the Instagram URL and it’ll let you know if Instagram is down or not. If this is related with the server problems then you just need to wait a bit to get the server issue solved by itself.

  • Update Instagram

There are times when users get this issue because of an older version of the Instagram. If the above solutions haven’t worked so far, it could be that you have not updated the Instagram app to the latest version on your device. Some features of older version don’t work effeiciently because of this, you get see this sort of error. Newer versions usually contain security patches and bug fixes, besides new features. All that you need is to update the Instagram app on your mobile device.

To update the Instagram app on Android, first of all, you need to open Google Play Store and search for Instagram. If you see an Update button next to Instagram, tap on it. Along with this, you also need to check out other methods to update apps on Android.

  • Clear the cache

Why my Instagram is not working? Want to fix this problem as soon as possible? Well, you can check your phone’s cache memory for this. If phone’s memory is full then you need to clear it first. Cache is good in many ways as it stores commonly used data on your phone and pulls it locally whenever needed. This makes your experience on mobile much faster. But cache can also get corrupted and cause problems. It’s good to clean start now and then make enough space in your mobile. Cache can take a lot space of your phone thus it is important to get it cleared with these steps-

Clearing cache on Android:

  • First of all, open the Settings app.
  • Go into Apps and then find the Instagram app under See all apps.
  • Make sure to click on Storage & cache.
  • Hit Clear Cache.
  • In this step, you can also select Clear storage for a clean start.
  • Check for common error messages and known issues

Like many other apps, Instagram will also have some error messages and known issues. This is to help the users in fixing the glitches. Also, this list is regularly updated so that users can find possible solutions to their daily issues with the app. If you’re facing any specific issue opening the Instagram account on mobile then look for these already known errors first. In this way, you can note the error you see and do a search on internet to find out whether it’s already been handled.

Why my Instagram is not working today?

Today, Instagram has become the dominant photo-sharing platform on the Internet. It is used by millions of users all over the world. But what do you do when Instagram goes down? Many times users report that their Instagram is not working whether on app or browser. Here are the main reasons for Instagram not working and how you can fix it.

  • Offload Instagram App

This issue mostly happens on iPhone Instagram. You can clear an app’s cache and data on Android but you need to delete and reinstall the app on iPhone. This can be confusing and a troublesome task for the users. So for them, there’s an “Offload” function on iPhone, which means that your Instagram data gets kept on the phone when you delete the app. In this way, it will restore all data when you reinstall Instagram. To do this, you need to first go to  “offload” Instagram from your iPhone and the click on Settings to reach General. After this, you need to tap on the iPhone Storage to proceed for the step.

  • Check phone’s storage

Why my Instagram is not working? One of the crucial reasons for which your Instagram is not working is because of your phone’s memory storage. Many people don’t know that if there phone’s memory is full then it is difficult to open Instagram account.

If your Android or iPhone’s storage is low, you might experience issues with the Instagram app. Therefore, all that you need is to free up storage on Android and iPhone. By doing this, you’ll be able to start your Instagram with ease.

  • Log out of your account

This might sound childish to you but logging out of the account works. If you’re Instagram is not working then you can try logging out first. To fix Instagram not working issue, you should try logging out from your account. For doing this, open the Instagram app and go to your profile screen. In the next step, just tap on the hamburger icon (three horizontal bars) and then follow the settings. Wait for a few minutes and then log in again to check if the problem has been solved or not.

  • Try signing into Instagram using another device

Most times, the Instagram not working issue happens with the mobile app. In such a situation, you can use another device to try to log in. So if Instagram isn’t working on your mobile device, try using the Instagram web version in a browser on your phone. You can also try using Instagram on a different device like your family’s phone or computer.

Is the Instagram server down right now?

Many times, users get to encounter server related problems. If this happen then you won’t be able to sign in to your account. This mostly happens because of Instagram server down. Well, this issue cannot be fixed by yourself. In such a situation, the only thing that you can do is wait to get the issue to be resolved on its own. You can search online on the internet to find out if there’s Instagram server that is down or not.

Why Instagram is not working on my phone?

Why my Instagram is not working? Are you trying to sign in to the Instagram account but it is not opening? Well, that’s a common issue that happens with the users. If your Instagram is not working then you need to follow these solutions.

  • Check if Instagram is down

You might not be able to open the account because Instagram down the issue. This can be the one issue with Instagram. One of the first things that you need to do is to check is if Instagram, overall, is down. You can double-check if Instagram is down by using a third party site that can tell you everything. Just go to a third party’s Instagram page, and the site will tell you whether Instagram is having issues or not.

  • Close and re-open Instagram

You can close and then re-open your Instagram account if your account is not working. It often seems like a childish suggestion, but for some reason, this can usually get everything back in working order. All that you need to do is to give a try to this solution.

How to restart an Android phone? If you want to know this then press and hold onto the Power button to reboot it and then click on the on “Restart”.

  • Check your internet

Are you not able to open the Instagram on your mobile? This happens because of internet sometimes so you need to be aware of this. There’s a chance your internet connection is the main reason. A quick way to find out about this is to test another app that uses the internet. You can also try to open the browser and launch any website. If nothing else is working, the problem is not Instagram, but your data. Make sure your internet is stable and strong when using Instagram on app.

Try moving closer to the router and you can try restarting it. If you’re using a cellular connection, try switching to Wi-Fi. Also, move to data if you’re using Wi-Fi. Along, make sure you turn off the VPN, if you happen to be using one.

What to do if my Instagram is not working properly?

The best way to solve an issue with Instagram is to identify the reason first. You need to troubleshoot with quick steps at a time. When you’re not able to fix the troubles then recheck your internet connection, restart the device or try signing in from another device.

If you’re following too many people on Instagram then you need to get it fixed. If you see an error that says you can't follow additional people, that's also an with the app, your phone, or the data cache. When users reach the maximum number of accounts which is 7,500 you can follow, you’ll get an error message. Because of this, you won't be able to work on your Instagram. If you encounter this problem, you need to unfollow accounts before you can follow new ones.

Whatever sort of issue is ther with Instaram, you need to find out so that it can be rectified with ease.

How do you check if Instagram servers are down?

When a user gets Instagram server down issue, they need to find out about it. They can follow several ways to check if Instagram is down. One of them is listed below-

  • First of all, the user is needed to check the Instagram servers online. For this, they can also use third party Apps
  • Visit the “Instagram Help” page online.
  • After this, click on the “Known Issues” section.
  • In the next step, your next step selects the specified problem you're having with your app.

Why Instagram is not working right now?

That can happen because of a number of problems and one of the common ones is the Instagram server down the issue. If this is happening then you won’t be able to do anything on this app. Thus, you need to check the root cause of the error and troubleshoot it. Make sure you’re logging out and then signing again to get this issue be solved. If that doesn’t happen then try signing in to a different device.


Q. Why Instagram is not working properly?

This might be because of the full cache. For this, you just need to clear your cache. If Instagram works for other people but not for you then this might be a cause for this. You just need to check your phone’s cache memory and then delete it if it is full. If you are using an Android device, you can simply clear the cache.

Q. Why is my Instagram feed not refreshing?

A. That could happen because of outdated version of Instagram app. For this, you need to  update Instagram. The outdated version of Instagram could lead to the issue of Instagram not refreshing. Therefor,e it’s impornt to fix this Instagram error by updating the app. You can update the Instagram app on Google Play or Apple store.

Q. How do I know if Instagram is down?

For this, you need to check the Instagram Help site. This is surely the easiest way to do. By visiting the Instagram Help page, you'll find various options available in the panel on the left of the page. If you can get onto the site, the one you want to select is known issues.

Q. Why are my Instagram posts not loading?

A. The Instagram server down issue or under maintenance is one of the cause for this. Al.ong with this, your Internet connection can also be preventing the pictures from loading. Make sure to update the Instagram app to start working again.


Anna Jackson

Founder of "Experts Support"

Anna Jackson is a talented technical expert renowned for delivering optimal solutions. With a strong educational background, she leverages her experience to create well-researched, informative blogs. Anna's articles empower readers to solve complex problems effortlessly, showcasing her expertise, exceptional writing skills, and ability to simplify technical concepts for wider understanding.

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